STUDYING THE FACTORS AFFECTING CUSTOMER SATISFACTION ON SERVICE QUALITY AT HOTELS IN SOC SON DISTRICT, HANOI
Title: STUDYING THE FACTORS AFFECTING CUSTOMER SATISFACTION ON SERVICE QUALITY AT HOTELS IN SOC SON DISTRICT, HANOI Authors:Ph.D. Nguyen Thi Van Anh, MBA. Nguyen Thi Huong and Nguyen Thanh Dat Abstract:In order to study the factors affecting customer satisfaction with service quality at hotels in Soc Son district, Hanoi, the research team used a quantitative research … Read more