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Title: THE INFLUENCE OF SERVICE QUALITY AND SERVICE RECOVERY TO PRESERVE CUSTOMER TRUST THROUGH CUSTOMER SATISFACTION AT KPPBC TMC MALANG, INDONESIA Authors:Edisty Friskanesya, Moch. Natsir and Harianto Respati Abstract:This study aims to explore the factors that influence the achievement and preservation of customers trust on public services provided by government, as research about service recovery in … Read more

Title: IMPACT OF TRANSFORMATIONAL LEADERSHIP ON EMPLOYEE PERFORMANCE THROUGH WORK MOTIVATION AS MEDIATION IN A COMPANY Author:Ganesa Eka Yudha Paksi, Harianto Respati and Bambang Supriyadi Abstract:This journal aims to reveal a deeper understanding of the important role of human resource management in managing the company’s most important asset, the employee. This study discusses issues about transformational … Read more

Title: THE ROLE PLAYED BY THE CANONS OF TAXATION IN THE ECONOMY OF CAMEROON Author:Visemih William Muffee (Ph.D) Abstract:This article carefully examines the problems encountered, when implementing the canons of taxation in the developing countries. The main objective here is to explain to the third world leaders, why they are failing in their implementation of the … Read more

Title: THE ROLE OF COMMUNICATION AS MEDIATION: THE EFFECT OF TRANSFORMATIONAL LEADERSHIP STYLE ON EMPLOYEE PERFORMANCE IN REGIONAL COMPANY Authors:Agip Wanjaya Sembodo, Boge Triatmanto and M.C. Sina Setyadi Abstract:In this research, we discuss how transformational leadership factors have an influence on employee performance in the regional company. The aim of this research is to determine how … Read more

Title: MARINE TRANSPORTATION ON OIL AND GAS PROJECTS IN BONNY ISLAND, RIVERS STATE NIGERIA Authors:Victor Odinaka Ezeali, Chinedu Chidinma Nwachukwu and Kingsley Osita Okonkwo Abstract:The study evaluated marine transportation on oil and gas projects in Bonny Island, Rivers state Nigeria. The specific objectives are to; determine the effect of water depth on the project completion time … Read more

Title: TECHNOLOGICAL ENTREPRENEURSHIP AND PERFORMANCE OF ICT FIRMS IN SOUTH-EAST, NIGERIA Authors:Kingsley Osita Okonkwo, Innocent Ifeanyichukwu Eneh and Victor Odinaka Ezeali Abstract:The study evaluated Technological Entrepreneurship and performance of ICT firms in South-East, Nigeria. The specific objectives were to; ascertain the relationship between E-wallet and the market share and establish the relationship between online application portals … Read more

Title: THE RELATIONSHIP BETWEEN ORGANIZATIONAL CLIMATE AND FORMAL COMMUNICATION AND EMPLOYEE PRODUCTIVITY IN THE DIRECTORATE GENERAL OF HIGHWAYS, MINISTRY OF PUBLIC WORKS INDONESIA Authors:Abrar, Veithzal Rivai Zainal and Azis Hakim Abstract:The formulation of the problem in the research is whether there is a relationship between organizational climate and formal communication and employee productivity within the … Read more

Title: THE INFLUENCE OF PROMOTIONS, SERVICE QUALITY, AND PRICES ON PURCHASING DECISIONS AT TOKOPEDIA MARKETPLACE (CASE STUDY AT PT. REZEKI PRIMA JAYA ABADI MEDAN) Authors:Christian Halim, Michael Tanoto, Hendra Nazmi* and Sri Puspa Dewi Abstract:The aim of this research is to analyze the impact of promotions, service quality, and price on purchasing decisions. This research … Read more

Title: THE FINANCIAL PERFORMANCE OF A PRIVATE COMPANIES: THE RESEARCH CONCEPT CONDUCT TO THE POSITIONAL ADVANTAGE THEORY (PAT) Authors:Haryo Suparmun and Wilhelmus Hary Susilo* Abstract:The proportion of a company’s long-term permanent funding represented by debt, preferred shares, and equity of common shares. The strategic and organizational concepts to design high-performance business models with the role … Read more

Title: THE INPORTANCE OF PERSONALIZED MARKETING PROMOTING FUTURE RELATIONSHIP TOURUSM AND CREATIVE INDUSTRY Authors:Agapito Barros and Najmudin Abstract:Purpose of the study — The purpose of this study is to explore the importance of personalized marketing in promoting future relationship tourism and creative industry in Timor Leste. Specifically, the study aims to identify the challenges and … Read more