|Title: MITIGATING COUNTERPRODUCTIVE WORK BEHAVIOR: NAVIGATING WITH EMOTIONAL INTELLIGENCE MEDIATED BY PSYCHOLOGICAL EMPOWERMENT
Yudi Ahmad Fadillah, Bahtiar Usman and Justine Tanuwijaya
This study aims to investigate the impact of emotional intelligence on counterproductive work behavior (CWB), both directly and through the psychological empowerment of employees in districts in West Java, Indonesia. A survey involving testing hypotheses was conducted with 800 employees. The study results indicate that the psychological conditions in the work environment reflect adequate levels of emotional intelligence and psychological empowerment, while the level of CWB tends to be low, creating a relatively positive work environment. Emotional intelligence plays a key role in helping individuals manage emotional experiences that can enhance job meaning, job competence, and motivation for positive actions, thereby reducing CWB. Theoretical implications suggest that emotional intelligence helps individuals find greater meaning and purpose in their work. Practical implications include using emotional intelligence and psychological empowerment as a foundation for designing events that can reduce counterproductive work behavior.
|Keywords: Counter work behavior, emotional intelligence, psychological empowerment, local government.