Volume 5 Issue 6

Title: THE IMPACT OF STRATEGIC MANAGEMENT PRACTICES ON THE QUALITY OF HEALTHCARE SERVICES IN HOSPITALS Authors:Yaser Salman Salem Alsharari and MurifahMusbeh Al sharari Abstract:Over the past few years, the healthcare organizations have been under continued pressure of improving the quality of the service and operating in complex and resource constrained settings. As a reaction to … Read more

Title: THE IMPACT OF DIGITAL TRANSFORMATION IN FINANCIAL MANAGEMENT ON CORPORATE FINANCIAL RESILIENCE TO EXOGENOUS SHOCKS: THE ROLE OF DYNAMIC FINANCIAL CAPABILITIES Author:Huy Oanh Nguyen Abstract:This study aims to elucidate the mechanism through which digital transformation in financial management (DT-FM) impacts the financial resilience (FR) of enterprises against exogenous shocks, while also examining the moderating … Read more

Title: EVALUATION OF ICT COMPETENCY OF BUSINESS EDUCATION LECTURERSIN SOUTH-WEST NIGERIA Authors:SONEYE Gbolade Michael, PhD and BOLARINWA Kayode Omotayo, PhD Abstract:The need to ensure qualitative teaching and learning in business education necessitated this study on evaluating ICT competency of Business Education lecturers in South-West Nigeria. One research question guided the study while three null hypotheses … Read more

Title: THE ROLE OF FEMALE ACCOUNTANTS IN PROMOTING CLOUD ACCOUNTING TECHNOLOGY: AN ANALYSIS FROM A FEMINIST INSTITUTIONAL THEORY PERSPECTIVE Author:PhD. Hong Van Tran Abstract:This study aims to explore the strategies Vietnamese female accountants employ to promote the adoption of cloud accounting technology in male-dominated organizations, while analyzing the interplay between institutional factors and gender dynamics … Read more

Title: A PIERCE THROUGH THE ARTIFICIAL INTELLIGENCE FOG OF TOMORROW Author:Prof dr m s s el namaki Abstract:Artificial intelligence is a concept with many shadows, roots, and branches. Exploring the concept could involve a wide variety of approaches. Earlier work by the author resorted to system’s theory to display a silhouette, trace the building elements … Read more

Title: PATHWAYS TO NURSING JOB PERFORMANCE: THE INFLUENCE OF SOCIAL SUPPORT AND WORK ENGAGEMENT Authors:Noraini Othman*, Md. Lazim Mohd Zin and Hadziroh Ibrahim Abstract:In healthcare settings, nurses serve as key customer-contact employees who reflect the organization’s level of competence. Their attitudes and behaviours strongly shape patients’ satisfaction and their overall perception of service quality. This … Read more

Title: THE INFLUENCE OF BELLBOY EMPLOYEE PERFORMANCE ON CUSTOMER SATISFACTION AT THE GADING SERPONG HOTEL Authors:Vienna Artina Sembiring, Wijayanti Dewi Prabandari and Nanda Vijaya Putra Abstract:The performance of employees or bellboys in the organization can be a competitive advantage. Of course, this advantage would not be meaningful without the support of human resources. The purpose … Read more

Title: HOTEL EMPLOYEE MOTIVATION: A SYSTEMATIC LITERATURE REVIEW ON FACTORS AFFECTING JOB SATISFACTION AND PERFORMANCE Authors:Anita Swantari, Wijayanti Dewi Prabandari, Surya Fadjar Boediman, Emenina Tarigan, Triana Rosalina Dewi and Mochamad Achmadi Abstract:This study aims to identify and analyze the factors influencing hotel employees’ work motivation, as well as their impact on employee performance and customer … Read more

Title: TRADITIONAL CULINARY TOURISM IN THE MODERN ERA: THE INFLUENCE OF SERVICE QUALITY ON CUSTOMER LOYALTY OF GENERATION Z AT KEDAI TJIKINI M BLOC SPACE, JAKARTA Authors:Deivy Z. Nasution, Rianto, Pusparani, Habel A. Koinmanas and Yunita Hammi Abstract:The study aims to determine the quality of service to generation Z customer loyalty at Kedai Tjikini M … Read more

Title: THE INFLUENCE OF PROFITABILITY, LEVERAGE, AND COMPANY SIZE ON BOND RATINGS IN INFRASTRUCTURE SECTOR COMPANIES LISTED ON THE INDONESIA STOCK EXCHANGE (IDX) Authors:Trivani Yuniar Baharini*, Yosefa Sayekti and Taufik Kurrohman Abstract:Bond ratings are one of the factors that determine investors’ choice of companies for investment, based on whether or not it is worthwhile to … Read more