Title: THE INFLUENCE OF ORGANIZATIONAL COMMUNICATION AND WORK MOTIVATION ON EMPLOYEE PERFORMANCE THROUGH JOB SATISFACTION AT THE LAND OFFICE ADMINISTRATIVE CITY OF EAST JAKARTA
Authors:
Sri Kemala, Bomer Pasaribu and Iwan Kurniawan Subagja
Abstract:
This study aims to: 1) determine the effect of organizational communication on job satisfaction, 2) determine the effect of work motivation on job satisfaction, 3) determine the effect of organizational communication on employee performance, 4) determine the effect of work motivation on employee performance, 5) determine the effect of job satisfaction on employee performance, 6) determine the effect of organizational communication on employee performance through job satisfaction, and 7) determine the effect of work motivation on employee performance through job satisfaction. The research was conducted at the East Jakarta Administrative City Land Office with a sample of 96 respondents. The sampling technique used a simple random sampling technique. Methods of data analysis using descriptive analysis and path analysis.
The results showed that: 1) there is an effect of organizational communication on job satisfaction, 2) there is an effect of work motivation on job satisfaction, 3) there is an effect of organizational communication on employee performance, 4) there is an effect of work motivation on employee performance, 5) there is an effect of job satisfaction on employee performance, 6) there is no effect of organizational communication on employee performance through job satisfaction, and 7) there is no effect of work motivation on employee performance through job satisfaction. Job satisfaction variables cannot mediate organizational communication variables and work motivation on improving employee performance.
Keywords: Organizational Communication, Work Motivation, Job Satisfaction, Employee Performance.
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