|Title: ANALYSIS THE EFFECT OF PERCEIVED USEFULNESS, PERCEIVED EASE OF USE AND PERCEIVED SECURITY AND PRIVACY ON INTENTION TO USE MOBILE BANKING WITH ATTITUDE TO USE AS AN INTERVENING VARIABLE TO BANK CUSTOMERS IN ACEH
Uly Handayani Mukhra, T. Meldi Kesuma and Jasman J Makruf
This study aims to examine the effect of Perceived Usefulness, Perceived Ease of use and Perceived Security and Privacy on Intention to Use Mobile Banking among bank customers in Aceh with Attitude toward Using as an intervening variable. The populations in this study are bank customers in Aceh who have not used the mobile banking application in 2022. The number of samples used was 270 people. The data analysis method in this study uses Structural Equation Modeling (SEM) with assistance SPSS and AMOS programs. There are 10 hypotheses in this study, the results of the study indicate that Perceived Usefulness, Perceived Ease of use affect the intention to use mobile banking. Perceived Usefulness, Perceived Ease of use and Perceived Security and Privacy effect Attitudes toward Use. The indirect effect hypothesis shows that significant results are only found in the effect of Perceived Usefulness on the intention to use mobile banking with attitudes towards use as a mediating variable (partially mediating)
|Keywords: Perceived Usefulness, Perceived Ease of Use, Perceived Security and Privacy, Intention to Use Mobile Banking, Attitudes toward Use.